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List all incidents

Tool: oppex.incidents.listAll

Lists every incident you can see in your connection's workspace, newest first, not only the ones assigned to you. Use it to see what is happening across your services.

What you provide​

InputRequiredDescription
StatusNoResolved, Acknowledged, Snoozed or Unresolved. Unresolved means every state except resolved. Leave it out to include every status.
Page numberNoWhich page of results to return. Starts at 1.
Page sizeNoHow many incidents per page. The default is 5 and the maximum is 100.

Example prompts​

  • "What's open across my services right now?"
  • "List the last 20 incidents in this workspace."
  • "Are there any unresolved Sev-1 incidents on the Rebel Alliance services?"
  • "Give me a summary of everything that was snoozed today."

Which incidents you can see​

Your roleIncidents included
Workspace Admin, Account Admin or Account OwnerEvery incident in the workspace.
Service AdminIncidents on services you administer, and on services whose escalation policies include you.
ResponderIncidents on services whose escalation policies include you.

Every role also sees incidents assigned to them, and incidents that one of their services follows. Being on any escalation policy of a service shows you that service's incidents of every severity.

What you get back​

The same details as List my incidents: ID, title, status, severity, priority, service, assignee, creation time and the number of grouped incidents, with the total count and number of pages. Incidents you see only because one of your services follows them are marked as followed.

FAQ

Why does it only return five incidents?

Five is the default page size. Ask for more, up to 100 at a time, or ask for the next page.

How is this different from List my incidents?

List my incidents returns only incidents assigned to you. This tool returns every incident you can see in the workspace.

Why can't I see an incident a teammate mentioned?

It may be on a service whose escalation policies do not include you, or in a different workspace from the one your connection uses.

In this article

FAQ

Why does it only return five incidents?

Five is the default page size. Ask for more, up to 100 at a time, or ask for the next page.

How is this different from List my incidents?

List my incidents returns only incidents assigned to you. This tool returns every incident you can see in the workspace.

Why can't I see an incident a teammate mentioned?

It may be on a service whose escalation policies do not include you, or in a different workspace from the one your connection uses.