Overview
What the Scheduler does and how it connects to escalation policies.
Create a Schedule
Step-by-step instructions for creating a new schedule and its first layer.
Layers
How to add a layer to a schedule and choose who counts as on call within it.
Rotation & Cadence
How to control how often a layer's rotation hands off to the next person, with a worked example.
Active Days & Hours
How to restrict a layer to specific days of the week or hours of the day.
The Calendar
How to read the schedule calendar — views, indicators, and what each one means.
Timezones
How to preview a schedule in a different timezone without changing it.
Overrides
How to temporarily cover someone's on-call slot without changing the rotation.
Permissions
Who can view and edit a schedule, and what a workspace switch changes.