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Select multiple incidents

Before you apply a bulk action, select the incidents you want to change. You can select individual incidents, every incident on the current page, or every incident that matches your filters.

Permissions

A checkbox appears only on incidents you are allowed to acknowledge, snooze, or resolve. See Bulk action permissions and limits.

Select incidents on the current page​

  1. Open the Incidents list.
  2. Select the incidents in one of these ways:
    • To select individual incidents, tick the checkbox to the left of each incident title. The bulk actions bar replaces the list header and shows the count, for example 2 Incidents Selected.
    • To select every incident on the page, tick the checkbox in the list header, above the first incident. The bulk actions bar shows All N incidents on this page are selected.

To clear the selection, click the checkbox in the bulk actions bar or click Cancel.

✓ All 25 incidents on this page are selected Change status ▾ Apply Cancel Select all 47 incidents across all pages
✓
High CPU usage on payments-api
Payments API  ·  New Relic  ·  2 min ago
● Triggered
✓
Database connection pool exhausted
Payments API  ·  New Relic  ·  4 min ago
● Triggered

Select every incident that matches your filters​

  1. In the Incidents list, filter the list so that it shows only the incidents you want to change. You can filter by service, severity, time range, or search text.
  2. Tick the checkbox in the list header to select every incident on the current page.
  3. Click Select all N incidents across all pages. The bar shows All N incidents are selected across all the pages.

This link appears only when more incidents match your filters than fit on one page.

Filter first, then select all

This selection includes incidents on pages you have not opened. Narrow your filters until the count in the bar matches what you expect.

To return to selecting only the current page, click Revert.

What clears a selection​

  • Changing a filter or the search text clears the selection.
  • Moving to another page clears a selection of individual incidents or of the current page.
  • A selection of all incidents across all pages stays in place when you move between pages.
  • Unticking any incident while all pages are selected returns you to a selection of the current page.
  • Clicking the checkbox in the bulk actions bar, or clicking Cancel, clears the selection.

FAQ

Why does an incident have no checkbox?

You are not allowed to acknowledge, snooze, or resolve that incident. The person it is assigned to can act on it. See Bulk action permissions and limits for who else can.

Why don't I see the link to select all incidents across all pages?

The link appears only after you select every incident on the current page, and only when more incidents match your filters than fit on one page.

Does selecting all pages include incidents I have not opened?

Yes. It includes every incident that matches your current filters, on every page.

In this article

FAQ

Why does an incident have no checkbox?

You are not allowed to acknowledge, snooze, or resolve that incident. The person it is assigned to can act on it. See Bulk action permissions and limits for who else can.

Why don't I see the link to select all incidents across all pages?

The link appears only after you select every incident on the current page, and only when more incidents match your filters than fit on one page.

Does selecting all pages include incidents I have not opened?

Yes. It includes every incident that matches your current filters, on every page.